Privacy Policy

1. Introduction

Welcome to Everyweb Solutions Private Limited ("EWSPL," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.skugle.com and use our product, Skugle - Your School, Your Story ("Skugle").

2. Information We Collect

We may collect personal and non-personal information, including but not limited to:

• Personal details (name, email, phone number) when you contact us.
• School-related information provided to us for website creation and updates.
• Usage data such as IP address, browser type, and pages visited.
• Cookies and tracking technologies to improve user experience.
• Payment information if you purchase any of our paid services.
• Communication logs, including emails and chat support interactions.

3. How We Use Your Information

We use the collected information to:

• Provide and improve our services.
• Respond to inquiries and support requests.
• Maintain and update school websites upon request.
• Personalize user experience.
• Analyze website traffic and usage trends.
• Improve customer service and support.
• Process transactions securely and efficiently.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share information with:

• Service providers who assist in website operation and CRM management.
• Legal authorities if required by law.
• Third-party analytics providers (e.g., Google Analytics).
• Payment processors for secure transaction handling.
• Partners or affiliates for service enhancement and marketing.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can control cookies through your browser settings. These may include:

• Session cookies for website functionality.
• Analytics cookies for traffic analysis.
• Advertising cookies for targeted promotions.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting obligations.

7. Third-Party Links

Our website and Skugle may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Data Security

We implement security measures to protect your data, but no method is 100% secure. We use encryption, firewalls, and access control to safeguard your data.

9. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Request data portability.
• Restrict processing of your personal data under certain conditions.

10. Children's Privacy

Our services are intended for schools and institutions. We do not knowingly collect personal data from children under 13 without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at help@skugle.com